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Telephone services (211 - 311 - 811 - 911)

  • 211
    This telephone service makes it possible to fight poverty and social exclusion, by allowing people struggling with non-urgent social needs to be quickly informed about the local socio-community resources that will come to their aid, and thus to be able to find solutions. to get out of a precarious situation. Click on the tab below to consult the directory of community organizations and services (NPO), public and parapublic on the Island of Montreal.
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  • 311
    The Accès Montréal network is the gateway for citizens to access municipal services. It includes the 311 Service Center, which handles calls and emails, as well as the Accès Montréal offices located in the 19 boroughs.

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  • 811
    Info-Santé 811 is a free and confidential telephone consultation service.

    811 is the unique telephone number for this service. Dialing 811 allows you to quickly reach a nurse in the event of a non-emergency health problem. However, in the event of a serious problem or urgent need, it is important to dial 9-1-1 or go to the emergency room. The service is offered 24 hours a day, 365 days a year. Anyone residing in Quebec can call Info-Santé 811 for themselves or for a loved one. The nurses at the 811 telephone consultation service assess and make recommendations based on your state of health. They can answer your questions and direct you to the most appropriate resource in your area, depending on your situation. Calling Info-Santé 811 often allows you to avoid unnecessary trips to the clinic or the emergency room.
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  • 911
    This is the telephone number to dial, on the island of Montreal, to obtain emergency services such as: ●Police ●Fire ●Ambulance ●Hydro-electricity ●Natural gas ●Public works ●Coast guard.THIS IS NOT AN INFORMATION SERVICE.
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