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Do not give out your personal information 
name, address, date of birth, social insurance number,
credit card number or your bank details,
if you are not the author of the call or the initiator of the process

Never allow anyone to access your computer remotely

Do not reveal personal information on social media

Make sure you have antivirus software
and keep your operating system up to date

Create hard-to-guess passwords
at least eight characters with upper and lower case letters, numbers and symbols

Create unique passwords for each online account
including social media, email, financial and other accounts

  • 211
    This telephone service makes it possible to combat poverty and social exclusion, by allowing people struggling with non-urgent social needs to be quickly informed about social resources.local communities who will come to their aid, and therefore to be able to find solutions to get out of a precarious situation. Click on the tab below to consult the directory of community organizations and services (NPO), public and parapublic on the Island of Montreal.
    Learn more

  • Autorité des marchés financiers
    Fraudsters are adept at tricking their victims by deploying schemes on multiple platforms (websites, social media, emails, etc.). The financial and psychological consequences can be disastrous for the victims and those around them. Learn about the most common scams and how to deal with them.avoid. Be vigilant!
    Learn more

  • Bureaux d'aide juridique Sud-Ouest
    Legal aid is a public legal service offered free of charge or for a contribution to financially eligible persons who apply for it.
    Learn more

  • Centre antifraude du Canada
    Collects information on fraud and identity theft. It provides information on past and current frauds affecting Canadians.
    (1-888-495-8501 for computer and internet fraud)

    Learn more


  • Centre d'aide aux victimes d'actes criminels (CAVAC)
    Provides front-line services to any victim of a crime and their loved ones, as well as to witnesses of a crime. CAVAC assistance is available whether or not the perpetrator of the crime is identified, arrested, prosecuted or found guilty. The CAVACs work in collaboration with stakeholders from the legal sector, the health and social services network and community organizations.
    Learn more

  • FRAUDE ALERTE (Plateforme de partage de la Clinique de cyber-criminologie) is the first community site in Canada that allows you to reference fraud encountered on the Internet. The site allows you to get information or get help if you are a victim of fraud. Several services are at your disposal:
     A reporting form for posting information related to a
         fraud of which you have been a victim or witness. Your report will be available at
      this platform so that the community can benefit from it and you can
          even keep you updated with new listed frauds.
     Personalized assistance is also offered free of charge if you wish
         with professional, comprehensive and specialized support. The form is available in
         French and English.
    As well as a multitude of articles, data sheets, resources and tools
        available on the Cyber-Criminology Clinic website to help you better
        understand how fraud works and above all identify the techniques
        used by cybercriminals to better protect you from them.

    Learn more


    Detect, Denounce, Discourage

    No one is safe from scams, regardless of age, level of education or place of residence. Most fraud can be avoided. This is why it is important to be vigilant and to recognize them in order to protect yourself effectively.
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  • Le petit livre noir de la fraude 2e édition
    Fraudsters are sneaky and clever. We are all their target, from the youngest to the oldest. They even go after businesses. No one is safe from fraud. Our group of superheroes have found ways to detect scams. Their secret? To know is to have power. Read this book to learn how to become a fraud superhero yourself. Share it with your friends and loved ones and start gaining power!
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  • Ligne Aide Abus Aînés
    Employing professional interveners (social workers or the equivalent), the AAA Line offers telephone intervention services to the population as well as services for interveners and professionals in the province of Quebec.
    Learn more


  • Service de police de la ville de Montréal (SPVM) - Zone aînés
    The SPVM and its partners call on seniors to be vigilant in order to prevent the mistreatment of which some may be victims. The SPVM and its partners are also asking parents, relatives and neighbors of seniors to keep a benevolent eye on them. The risks of abuse and fraud are very real and we all need to be concerned about them.
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  • SQtv
    The Sûreté du Québec is currently observing an increase in the number of fraud reports. The SQtv team calls for caution following an upsurge in one type of fraud in particular. Watch our capsule and share in large numbers. 
    Learn more

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